Job Description

Parts Counterperson Duties

• Oversee the parts sales process from customer inquiry to finding the part to invoicing the customer.
• Work with parts manager to locate any parts not in stock.
• Complete special order part request for any parts that need to be ordered for the customer.
• Communicate with customer on the status of any parts ordered and notify them upon delivery to the dealership.
• Perform other duties as assigned.
• Serve as backup to parts counterperson or stocking clerk as necessary.
• Communicate with staff and customers in a friendly and professional manner.
• Must follow all company safety policies and procedures.
• Understand and follow federal, state and local regulations applicable to industry.

• High School Diploma or equivalent required
• Experience with auto parts sales preferred.
• People focused and obsessed with providing great customer service
• Ability to work in a fast-paced work environment
• Strong organizational and time management skills
• Professional appearance and strong work ethic
• Proficient with computer skills is preferred
• Valid and current Driver's License with ability to maintain a good driving record.

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