ServiceNow Developer AIOps Job at Vezita Healthcare Inc / DBA - Vezita Consulting, New Jersey

WitFQk1TaHRyR0JWNGRJa01sMFFiZHpSL0E9PQ==
  • Vezita Healthcare Inc / DBA - Vezita Consulting
  • New Jersey

Job Description

ServiceNow Developer AIOps

T- Mobile (Ex- Client Prefer)

Remote

IBM/T- Mobile

Rate Cap :: $70

Job description

  • We are seeking a skilled and motivated ServiceNow AIOps Support Engineer to manage and support our AIOps implementations on the ServiceNow platform. This role will focus on ensuring the smooth functioning of AIOps features, supporting event ingestion, anomaly detection, service mapping, and automated remediation within the ServiceNow IT Operations Management (ITOM) suite.

Key Responsibilities:

  • Provide operational support for AIOps capabilities in ServiceNow (Event Management, Predictive AIOps, Service Mapping, and CMDB).
  • Monitor and troubleshoot data ingestion pipelines from monitoring tools (e.g., Splunk, Dynatrace, AppDynamics, Datadog).
  • Maintain and enhance correlation rules, anomaly detection policies, and alert suppression logic.
  • Work with ITSM teams to ensure incidents and alerts are generated and routed appropriately.
  • Perform root cause analysis (RCA) and contribute to continuous improvement of noise reduction and RCA capabilities.
  • Collaborate with platform engineers and developers to configure and support automation workflows.
  • Maintain documentation, dashboards, and runbooks for operational visibility.
  • Support upgrades, testing, and patching of AIOps-related applications and integrations.
  • Partner with cross-functional teams to improve service health insights and predictive capabilities.

Required Qualifications:

  • 8+ years of experience working with the ServiceNow platform, especially in ITOM / AIOps modules
  • Hands-on experience with Event Management, Service Mapping, CMDB, and Discovery
  • Familiarity with AIOps concepts anomaly detection, correlation, and noise reduction
  • Experience integrating ServiceNow with monitoring tools (e.g., Splunk, Datadog, Dynatrace, SolarWinds, AppDynamics)
  • Solid understanding of ITSM processes Incident, Change, Problem Management
  • Scripting experience (JavaScript, PowerShell, or Python) for automation and workflows
  • Strong troubleshooting and problem-solving skills

Effective communication and documentation skills

Job Tags

Remote work,

Similar Jobs

TRK Casing

Class A CDL Driver Job at TRK Casing

Driving Truck and trailer for oil field company. Shop located in Lafayette LA. Deliver and pick up tools to Oil rig locations. Must pass drug testing. On call 24/7 with average of 60 hours a week. Competetive wages based on experience and work performance.

Dream Opportunity

Bilingual Event Host (Spanish-English) - Student & Corporate Events Job at Dream Opportunity

 ...re looking for an event speaker/host who is located in the USA to work alongside a fast-growing educational company, The Dream...  ...impact on underserved student communities globally Work From Home: You will host workshops/ panels virtually where you can engage... 

SAIC

Physicist Job at SAIC

 ...Description SAIC, leading provider of systems development & deployment, targeting & intelligence analysis, systems engineering & integration, and training capabilities and solutions for the Intelligence Community, is seeking creative and dedicated professionals to... 

PPS-HPS

Extrusion Operator Job at PPS-HPS

 ...have night shift openings for machine operators in the Solon/Bedford, Ohio area!! If you have machine operation experience in a plastics environment - APPLY TODAY!!! Great benefits, great culture and amazing opportunity for advancement! Benefits: ~ Work 4 days... 

State of Washington

Rotorwing Aerial FirefighterUH-1H Aircraft Pilot 2 Job at State of Washington

 ...Description Rotorwing Aerial Firefighter/UH-1H Aircraft Pilot 2 Recruitment # Part-time (30-40 hours per week) Permanent Represented...  ...Optional attachments: Flight Instructor Certificates FAA Remote Pilot Part 107 Certificate Current USFS/DOI Pilot Card DNR...