Job Description

IntegraMSP is hiring a Senior System Administrator with MSP experience. This is a hands-on, high-impact role for someone who loves solving complex problems, leading infrastructure projects, and mentoring junior technicians in a fast-paced environment. We help clients grow through technology — and you'll be a key part of that mission.

What You'll Do

• Administer and support Microsoft 365 / Entra ID, Azure (IaaS/PaaS), Windows Server, Active Directory, SharePoint, and Teams.
• Own Tier 3+ escalations — troubleshoot and resolve complex technical issues with urgency and precision.
• Manage and support virtualization platforms (Hyper-V / Azure VM).
• Provide advanced networking and security support: LAN/WAN, ZTNA, VLANs, VPNs, SASE, firewalls, IDS/IPS, and BDR solutions
• Enhance security posture across client environments, including endpoint protection (EDR/XDR/MDR), SIEM platforms, and threat detection/response.
• Lead and collaborate on cloud migrations, server deployments, and infrastructure upgrades.
• Monitor and optimize internal IT systems and RMM/PSA tools (Datto RMM, Autotask); maintain accurate documentation, diagrams, and playbooks.
• Engage with clients directly, including periodic onsite visits up to 1–3 times weekly within a 50-mile DFW radius (reliable transportation required).
• Participate in new client onboardings and projects to technically align environments with IntegraMSP standards.
• Mentor junior and mid-level techs; contribute to process, standards, and playbook improvements.
• Participate in an on-call rotation for after-hours escalations and emergency support.

What You Bring

• 5+ years in a Managed Services Provider (MSP) environment.
• Expert-level knowledge of Microsoft 365, Azure, Windows Server, and Active Directory.
• Strong networking background: firewalls, switches, routers, VLANs, VPN configuration.
• Hands-on experience with virtualization (VMware, Citrix, Hyper-V) and BDR platforms.
• Proficiency with scripting (PowerShell, Python, API automation).
• Security-first mindset: EDR/XDR/MDR, SIEM platforms, network segmentation, and modern threat detection/response practices.
• Excellent troubleshooting, communication, and documentation skills.
• Ability to prioritize, work independently, and thrive in a fast-paced, multi-client setting.
• An always be learning new skills attitude.
• Valid driver's license and reliable transportation for local client visits.

Preferred / Nice to Have

• Certifications: Microsoft (Azure, Security, M365), VCP, CompTIA (Network+, Security+), or equivalent.
• Familiarity with MSP-specific tools (Datto RMM, Control One, Autotask, RapidFire Tools).
• Experience with SQL, scripting for automation frameworks, and advanced security tooling.
• Automate and script using PowerShell, Python, and API integrations to streamline processes and reduce repetitive tasks.
• Prior experience leading client projects, scoping/estimating, and mentoring team members.

  Work Setup & Perks

• Hybrid: mix of office, remote, and client onsite work.
• Professional development: certification and training assistance.
• Impact & variety: work across diverse SMB clients and modern cloud-first stacks.
• Career growth: opportunity to evolve and grow
• Compensation: Competitive

Ready to make an impact? Apply today and help us transform IT into a true growth driver for businesses!

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