This position is being filled on behalf of Comfort Psych by Nuvelle Consulting (Recruiting Partner)
Job Title : Mental Health Office Manager
Company : Comfort Psych (via Nuvelle Consulting - Recruitment Partner)
Location : 100 Batson Court, suite 204, New Lenox, IL 60451
Employment Type : Full-time, On-site
Work Hours : 40 hours per week, Monday – Friday (9:00 AM – 5:00 PM)
Compensation : $21 – $23 per hour (based on experience)
Start Date : January 5, 2026
Reports To: Director
About Us : Comfort Psych is a compassionate outpatient mental health practice serving individuals across all ages. We provide psychiatric evaluations, medication management, and coordinated care focused on holistic wellbeing.
Job Summary
We are seeking a detail-oriented and organized Office Manager to oversee the full administrative and operational workflow of the practice. This includes patient experience, scheduling, insurance verification, billing support, documentation, vendor coordination, and daily communication. The ideal candidate is detail-oriented, calm, self-directed, and familiar with outpatient mental-health settings.
Key Responsibilities
1. Patient Experience & Front Desk Management:
Protect patient confidentiality, assist with forms, and escalate sensitive concerns appropriately.
2. Administrative &Office Operations :
Oversee office organization, end-of-day reset, and operational issue resolution.
3. Scheduling &Clinical Coordination:
Support pharmacy coordination, prior authorizations, clinical requests, and medication-related communication.
4. Billing &Insurance Support:
Communicate billing questions clearly and help patients with payment arrangements when needed.
5. Compliance, Communication & Practice Efficiency:
Prepare reports on patient volume, cancellations, workflow gaps, and basic revenue activity.
Support internal announcements, reminders, and communication tasks approved by leadership
Qualifications & Experience
This position is being recruited by Nuvelle Consulting on behalf of our client - Comfort Psych.
EMR proficiency; Tebra experience highly preferred.
Strong organization, communication, and multitasking skills.
Why Join Our Team
Collaborative, patient-centered environment.
Growth opportunities in healthcare administration.
*
Interested candidates should submit their resume and a brief cover letter to info@nuvelleconsulting.com with the subject line: Office Manager (Health).
Only shortlisted candidates will be contacted for interviews.
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
Work Location: In person
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