Job Description

Information Systems Change Manager

100% remote (Eastern and Central time zone) would prefer Tampa or surrounding areas if possible (local)

• 4-6 years of experience with change management projects, leveraging knowledge and skills in change management principles, methodologies and tools
• 2-4 years of project/program management experience, preferably in an IT environment

Job Description:

Duties:

• The primary focus will be creating and implementing change management plans that minimize employee resistance and maximize employee engagement
• Develop, deploy and apply a set of consistent processes, tools and templates for the people side of change caused by projects and organizational change efforts
• Work with project teams to integrate change management activities into the overall project plan
• Monitor project schedules for communications and training deliverables
• Establish parameters to measure the effectiveness of change management activities
• Identify both expected and potential points of resistance to change and develop mitigation strategies
• Administer surveys to collect employee feedback and derive themes and corrective actions
• Conduct impact analysis studies for the rollout of technology
• Create sponsor roadmaps and ensure execution of sponsorship activities
• Develop and maintain change agent networks
• Perform change management training requirements analysis
• Support the development of training plans, curriculum, schedules, enrollment and delivery of effective end-user training
• Proactively work with change leaders to identify and assess stakeholders in context of change being introduced.
• Work with change leaders to develop/ redefine/ confirm roles, procedures, responsibilities, accountabilities, support systems and incentives that address and reflect the changes identified.
• Interact with a diverse group of stakeholders and subject matter experts to critically evaluate information gathered from multiple sources, reconciling conflicts and decomposing information into change activities
• Partner with specialists in HR, training and communication to support the execution of change activities

Skills/Qualifications:

Essential

• Excellent people skills to interact with staff, colleagues, cross-functional teams, and third parties.
• Strong organizational, analytical and problem-solving skills with great attention to detail
• Exceptional communication skills - both written and verbal.
• Excellent active listening skills
• Ability to establish and maintain strong relationships
• Flexibility in dynamic environments with ability to adapt to shifting priorities
• Resilient and tenacious with a propensity to persevere
• Must be a team player and able to work collaboratively with and through others

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