Hotel Houseperson Job at Marriott TownePlace Suites Westover Hills San Antonio, San Antonio, TX

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  • Marriott TownePlace Suites Westover Hills San Antonio
  • San Antonio, TX

Job Description

Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests, such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge! Responsibilities:

  • Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
  • Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service
  • Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
  • Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms
  • Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
Qualifications:
  • Hard worker with strong time management, organizational, and communication skills
  • Good understanding of cleaning techniques and products
  • At least 1 year of experience as a houseperson or housekeeper preferred
  • Proven customer service experience with a strong guest-focused mentality
  • Must have graduated high school or received an equivalent certification (GED)
About Company: As a proud franchisee operating under the esteemed Marriott International brand, our company is committed to delivering exceptional hospitality experiences that align with Marriott’s bold vision: to be the world’s favorite travel company. This guiding principle influences every aspect of our operations—from guest satisfaction and team development to innovation and community engagement. We recognize that today’s travelers seek more than just accommodations; they seek comfort, connection, and authenticity. That’s why we uphold Marriott’s core values of putting people first, pursuing excellence, embracing change, acting with integrity, and serving our world. Through these values, we create welcoming environments where guests feel valued and cared for, and where associates are empowered to thrive. By maintaining the high standards set by Marriott and continually investing in our people, properties, and processes, we contribute meaningfully to the larger vision of redefining hospitality.

Job Tags

Shift work,

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