General Manager Job at Crumbl, Cincinnati, OH

WWVJTU1TdHFwMnhSNk5jZ01sb1NZOXplK1E9PQ==
  • Crumbl
  • Cincinnati, OH

Job Description

General Manager - Crumbl Cookies

Are you a results-driven leader with a passion for building high-performing teams and delivering exceptional customer service? Crumbl Cookies, the nation’s fastest-growing cookie company, is looking for a talented General Manager. Our bakeries operate Monday-Saturday, with Sundays always off. Join us in creating memorable dessert experiences with our rotating weekly flavors, open-concept kitchens, and famous pink box!

Overview

As a  General Manager , you’ll oversee one of our bakery locations, responsible for staffing, scheduling, production, inventory management, and customer service. You will lead a team of 15-35, ensuring operational excellence, financial performance, and exceptional customer experiences.

Why You Should Apply

  • Sundays Off : Guaranteed day of rest.
  • Performance-Based Bonuses : Achievable, results-oriented incentives.
  • Leadership Autonomy : Make decisions, build, and train your team.
  • Professional Growth : Develop leadership, customer service, and business management skills.
  • Comprehensive Benefits : Including health, dental, vision insurance, and paid time off.
  • Dynamic Work Environment : Weekly rotating menu and fast-paced atmosphere.

Key Responsibilities


  1. Operations Management : Oversee staffing, inventory, scheduling, and front-of-house operations.
  2. Team Leadership : Hire, train, and lead a service-driven team.
  3. Financial Oversight : Control labor costs, manage inventory, and achieve financial targets.
  4. Customer Service : Ensure outstanding guest experiences, exceeding satisfaction metrics.
  5. Strategic Planning : Implement marketing and operational strategies to drive sales.
  6. Quality Control : Maintain high standards of food safety, cleanliness, and quality.
  7. Accountability & Stewardship : Lead with integrity, promoting a culture of responsibility.

Qualifications

  • 1-3 years of management experience in food and beverage, quick-service restaurants, or bakery settings.
  • Proven ability to hire, train, and develop talent.
  • Strong financial management skills with a results-oriented mindset.
  • Hands-on leadership with strong communication and organizational abilities.
  • ServeSafe Ohio Manager Level II certification (or ability to obtain).
  • Familiarity with scheduling, inventory, and POS systems like WhenIWork, Workstream, and Slack is a plus.

Compensation & Benefits

  • Competitive salary with performance-based bonuses
  • Paid certifications and ongoing training
  • Health, vision, and dental insurance
  • Paid vacation time and technology reimbursement
  • Sundays off and one additional day off mid-week
  • Shortened hours on major holidays

Join Our Team!

If you are a dynamic, results-oriented leader, apply today to become a part of the Crumbl family and help lead our team to success.

At Crumbl Cookies, we're more than just cookies—we’re an experience. As the nation's fastest-growing cookie brand, we've redefined what it means to indulge in a sweet treat. With our unique rotating flavors, you’ll find something new to love every week. Our open-concept kitchens invite you to see the magic behind each batch, while our iconic pink box adds a touch of joy to every purchase. Crumbl is where passion meets flavor, and we're looking for dedicated individuals to be part of this exciting journey. Join us and be a part of something special!

Job Tags

Full time, Weekend work, 1 day per week,

Similar Jobs

BOK Financial

Market Manager Private Wealth - MLO Job at BOK Financial

 ...77305 Location: Phoenix -PHOE Areas of Interest: Wealth Management Pay Transparency Salary Range: Not Available Application...  ...BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill... 

MyCareer+

Integrative Medicine Physician Job at MyCareer+

 ...About the Role We are seeking a forward-thinking, outcomes-driven Integrative Medicine Physician to join our multidisciplinary care team. This physician will focus on preventive health, longevity, and whole-person care , blending conventional medical practices... 

Chemtrade

Chemical Operator Job at Chemtrade

 ...Position: Chemical Operator Primary Location: Richmond, CA Schedule: 12 hr rotating (day shift 7am-7pm; night shift 7pm-7am) Reports to: Operations Supervisor Compensation: $40.62/hr, non-exempt (fully qualified hourly rate, after training, $50.40/hr) Hourly... 

Assist Staffing

Generator Test Technician Job at Assist Staffing

 ...We are hiring a Generator Test Technician for a large industrial manufacturing facility in the Milwaukee, WI area. This is a direct...  ...Testing Insulation Resistance Testing High Voltage Systems Maintenance and Repair Skills Heavy Material Handling Industrial... 

Amazon.com Services LLC

Supply Chain Engineer, Supply Chain Engineering and Operations Job at Amazon.com Services LLC

 ...DESCRIPTION Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of...  ...Amazon Prime Air Team! Prime Air is seeking an experienced Supply Chain Engineer who combines technical and analytical capabilities with...