Job Description

The General Manager defines, strategizes and executes the vision and mission of the of the Company.

They lead the management team and crew by bringing each critical success factor into the company vision’s focus: “Travel Well. Eat Well. Be Well\. They will oversee and manage the daily operations of the restaurant with a focus on customer service and employee satisfaction.

Requirements:

The ideal candidate will exhibit the following qualities:

• Strong supervisory and leadership skills
• Excellent organizational and time management skills
• Well versed in food safety and restaurant guidelines
• Cheerful and Positive Attitude
• Teamwork oriented
• Serving leader
• Ability to foster a positive work environment
• Previous restaurant/food service management experience required

Duties/Responsibilities:

• Oversees food preparation, ensuring compliance with health, safety and CFA standards.
• Manages inventory and purchase food and supplies with an eye on quality and cost
• Prepare and submit daily operational reports and other documentation as requested by leadership
• Handle and resolve customer complaints in a courteous and diplomatic manner
• Willing to be hands on in the Front and Back of House
• Organize and oversee staffing
• Coach team members
• Follow Food Safety and Cleanliness Guidelines
• Maintain Proper Quality Parameters
• Posses excellent organizational and time management skills

Physical Requirements:

• Bust be able to work quickly and efficiently
• Must be able to work on your feet for several hours at a time
• Must be able to lift up to 25 pounds

Benefits:

• 401(k)
• Dental insurance
• Team Member discount
• Flexible schedule
• Health insurance
• Vision insurance

As a bustling hub, CVG Airport delivers a warm, inviting experience. In 2022, UCG partnered with CVG to operate Chick-fil-A, Skyline Chili, and Frisch’s Big Boy—helping every traveler to travel well, eat well, and be well in the Queen City. Founded in 1979 by Joe and Hayat Rababy, and currently operated by her children and grandchildren, United Concessions Group (UCG) is a 100% family-owned and operated business dedicated to providing exceptional service and innovative culinary experiences to our guests. Inspired by our mission to be a positive, successful, people-centric concessionaire fully devoted to every opportunity we are fortunate to be a part of, UCG embodies a culture of hustle, continuous improvement, and unwavering dedication to our customers and partners.

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