Job Description

Position Overview

Director of Marketing & Communications

Salary $68,000 

Applications will be reviewed beginning December 15.

Open until filled

Remote/Hybrid, must be located in AZ, IN, MD, MO, or OH

As part of the Foster Success team, the Director of Marketing & Communications advances Foster Success’s mission by leading a comprehensive and strategic marketing, branding, and communications strategy that elevates the organization’s visibility and impact across all states Reporting to the Chief Development & Communications Officer, this role ensures consistent, equity-centered storytelling and strategic alignment across all external communications, development initiatives, and national advocacy efforts.

This position will manage a talented team of communications professionals, which may include consultants, and serve as a thought leader. The Director will play a key role in shaping the organization’s national brand presence and strengthening engagement with participants (older foster youth), donors, partners, policymakers, the Board of Directors and staff.

This position offers flexible work options, including fully remote or hybrid arrangements. While occasional in-person meetings and trainings are required, candidates residing in AZ, IN, MD, MO, or OH are eligible for consideration.

Organization Overview

Foster Success’s mission is to hear, support, and empower teens and young adults transitioning out of foster care on their journey to self-sufficiency. We are committed to improving the foster care system and ensuring that teens and young adults transitioning out of foster care are educated, housed, financially stable, employed, and connected to a support system by age 26. Our team accomplishes this through program delivery, policy change, and partnership developments in the areas of: 

• Educational Success

• Financial Empowerment

• Health & Well-Being

• Workforce Readiness

• Youth Engagement

Key Responsibilities

Strategic Leadership & Brand Management

• Develop and oversee a comprehensive marketing and communications strategy that aligns with Foster Success’s mission, brand, and growth goals.

• Serve as a strategic partner to the Senior Leadership of Foster Success in shaping external messaging, campaigns, and public relations.

• Ensure brand consistency and ethical storytelling alignment across development, programs, and advocacy work.

• Maintain and evolve brand standards, templates, and messaging guides that reinforce Foster Success’s values and older foster youth voices.

• Maintain professional confidentiality of sensitive information.

Marketing & Communication Execution

• Demonstrate exceptional skill and strategic insight in creating, writing, and editing high-impact communication materials that align with organizational goals and brand voice.

• Manage and work with consultants to drive the efficiency of work and increase outputs.

• Lead the strategic direction and delivery of all marketing and communications materials, including annual reports, social media, newsletters and digital content.

• Manage digital marketing strategies, including website management, email campaigns, and paid advertising.

• Oversee internal and external design, photography, and video production to ensure alignment with brand identity.

• Coordinate and support marketing efforts for events, campaigns, and community engagement initiatives.

Collaboration & Partnership Development

• Work closely with the Development team to align donor communications and fundraising campaigns with the organization’s impact and storytelling.

• Partner with program and policy teams to elevate youth voices, highlight outcomes, and amplify advocacy efforts at the state and national levels.

• Build and maintain media relationships, with the support of a PR/Communications Consultant, to increase visibility for Foster Success across multiple states.

• Build and maintain strong interpersonal relationships with all internal staff.

Team Leadership & Operations

• Supervise and support Marketing and Communications staff, consultants, and vendors.

• Oversee the departmental budget, setting and tracking goals for impact, reach, and goals/KPIs.

• Use data and analytics to evaluate communications performance and adjust strategies for effectiveness.

• Foster a collaborative, creative, and mission-driven work culture within the Communications and Development team, and throughout the organization.

Qualifications

• Bachelor’s degree in marketing, communications, journalism, or related field (Master’s degree preferred).

• 7+ years of progressively responsible experience in marketing, communications, or public relations, including 3+ years in a leadership or management role.

• Proven experience developing and implementing marketing strategies that drive engagement, fundraising, and public awareness.

• Strong background in brand management, campaign planning, and digital media strategy.

• Exceptional writing, editing, and ethical storytelling skills, with the ability to translate complex impact data into accessible and inspiring content.

• Experience managing teams, contractors, and external vendors.

• Demonstrated commitment to diversity, equity, inclusion, and amplifying youth voice in all communications.

• Proficiency in tools such as Salesforce, Adobe Creative Suite, Canva, WordPress, and Google/Microsoft platforms.

Competencies

Candidates will be evaluated on the following competencies during the selection process, reflecting our values of Equity & Inclusion, Innovation, Impact, and Collaboration:

Youth-Centered Storytelling & Support

Develops authentic, compelling narratives that elevate the voices of young people with foster care experience and advance the organization’s mission. Ensures marketing efforts reflect the organization’s commitment to the empowerment of teens and young adults. 

Strategic Communication

Crafts and executes clear, consistent, and creative communication strategies across digital, print, and social platforms. Effectively conveys complex ideas to diverse audiences including program participants, partners, donors, and the public.

Cultural Humility & Inclusivity

Approaches all marketing and communications with a lens of cultural humility and inclusivity. Ensures that branding, messaging, and outreach efforts represent and resonate with diverse communities.

Data & Financial Management

Uses data and participant insights to drive decision-making and measure impact. Manages marketing budgets and vendor relationships with transparency, accountability, and alignment to organizational goals.

Collaboration & Leadership

Builds strong relationships across teams to align marketing efforts with programmatic and development priorities. Leads with creativity and adaptability, fostering collaboration, problem-solving, and innovation in fast-paced environments.

All Foster Success employees are required to:

• Display a strong commitment to the inclusion of all individuals in the workplace.

• Adhere to all policies and procedures outlined in Foster Success Employment agreements and the organizational Handbook, including all confidentiality requirements for all client information.

• Work a flexible schedule that includes some weekends and evenings to meet program goals. 

• Have reliable transportation for work-related travel, which may include access to a personal vehicle, public transit, rideshare, or rental options as needed.

• Demonstrate proficiency in computer skills and experience with and knowledge of relevant software, particularly Salesforce, Zoom, Google, and Microsoft Products.

• All team members are required to pass a background check and undergo fingerprint screening.

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