Customer Service Representative Job at A Cleaner World, Durham, NC

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  • A Cleaner World
  • Durham, NC

Job Description

A Cleaner World is a leading dry cleaning company committed to providing exceptional customer service and innovative solutions. We seek a highly motivated and enthusiastic individual to join our team as a Customer Service Representative and back up delivery driver. In this role, you will be able to work in a fast-paced, dynamic environment where your skills and expertise will be valued and rewarded.

Responsibilities

  • Interact with customers to provide exceptional service in person, over the phone, and via email
  • Answer questions about our products and services, providing guidance on the best solutions to meet customers' needs
  • Resolve complaints and issues in a timely and professional manner
  • Maintain accurate records of customer interactions, transactions, and feedback
  • Collaborate with other team members to ensure customers receive a consistent, high-quality experience
  • Be willing to drive the company van to deliver orders to customers homes as needed

Qualifications

  • Excellent communication and interpersonal skills
  • Customer-focused mindset and ability to handle challenging situations with tact and diplomacy
  • Strong organizational and time-management skills
  • Ability to work independently and as part of a team
  • Experience in a customer service or related role preferred

Job Details

  • No experience needed
  • Flexible Scheduling
  • Monday to Friday (some Saturdays)
  • No Sundays

We offer a competitive salary, a comprehensive benefits package, and opportunities for growth and development within the company. We want to hear from you if you're passionate about providing outstanding customer service and working in a dynamic and rewarding environment.

Job Tags

Full time, Part time, Flexible hours, Sunday, Saturday, Monday to Friday,

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